Contact Us
Contact Laknco
Laknco is a UK-based online retailer of 100% genuine luxury and designer fragrance. If you have a question before you order, or you need help with an order you have already placed, we would like to hear from you.
laknco1@gmail.com
We aim to reply within 1 working day (Monday to Friday, excluding UK bank holidays).
Telephone
+44 7883 265950
Returns
Please email us first for a return authorisation, then post your item to Laknco Returns, 70 Queens Road, London, E17 8QP, United Kingdom. Full details are in our refund policy.
What we can help with
- Order status, tracking and delivery times
- Returns, exchanges and refunds
- Fragrance advice and recommendations
- Authenticity questions - see our Authenticity Guarantee
- Gifting and larger orders
Delivery and returns at a glance
- Free UK standard delivery on orders over £70, sent tracked
- UK orders dispatched within 1-2 working days and delivered in 3-5 working days
- We deliver across the United Kingdom and to 26 European Union countries
- 30-day returns on unused, unopened items in their original sealed packaging
You can read more about us on our About Laknco page, or see our shipping policy and terms of service.